Digital tools are becoming increasingly relevant in the domain of mental health and wellbeing. Their primary advantage lies in the ability to provide wide accessibility, ensuring more individuals can access crucial resources irrespective of their location. With features like video sessions and interactive assessments, these tools offer varied ways to engage users. Importantly, many of these tools also serve as adjuncts or even primary modes of treatment, complementing traditional therapeutic interventions. Listed below are digital tools that are being used to support mental health and well-being.
App libraries
Mental health app libraries present a transformative approach to mental wellbeing by ensuring round-the-clock accessibility, especially for those hindered by geographical, financial, or stigma-related barriers. Their digital nature provides users with cost-effective, anonymous support alongside a range of personalised self-help tools. However, the quality of content, data security concerns, and the risk of over-reliance on apps without professional intervention are challenges. To make the most of their potential, it’s vital to emphasise evidence-based interventions and educate users about potential limitations. Professionals can guide users in making informed decisions, integrating these digital tools into a holistic care approach. Check out the ORCHA Health App library which acts as a single source of health apps that are continuously assessed by ORCHA against standards and regulations in clinical and professional assurance and Adult Mental Health and Wellbeing Apps to learn more.
AI chatbots
AI chatbots offer advantages such as round-the-clock availability, accessibility, and a confidential platform that reduces the stigma associated with seeking help. They can serve as an initial point of contact, offering information and basic support. Some examples of AI chatbots are ‘ChatPal’ developed by Ulster University and Action Mental Health (https://chatpal.interreg-npa.eu/) as well as ‘Limbic’ an mental health triage chatbot used within the NHS (https://limbic.ai/). However, we need to be cautious due to their limitations in understanding complex emotions and nuanced situations. Overreliance on chatbots risks reducing the crucial human connection and therapeutic relationships needed for effective mental health support. To make the most of the benefits while mitigating risks, clear boundaries and expectations must be established, with chatbots seen as complementary tools rather than substitutes for human professionals. (See section on Artificial Intelligence to learn more about AI).
Online support groups
Referral to online support groups can provide an effective initial low-level intervention within a digital mental health service. Several local community and voluntary agencies offer a support group service and they give individuals opportunities to connect with others facing similar challenges, share experiences, and offer mutual support. Online support groups are accessible and convenient, enabling individuals to connect with peers from anywhere and at any time. They can serve as a stepping-stone toward seeking further professional help, offering a less intimidating and more approachable entry point to mental health support. Please visit https://aware-ni.org/online-support-groups for an example of an online support being delivered in Northern Ireland.
Low intensity, self-guided digitally supported interventions
Referral to low-intensity, self-guided digitally supported interventions can be an effective initial intervention within a digital mental health service model. These interventions may include self-help resources, such as digital therapy programs, guided self-help modules, or mobile applications. They empower individuals to actively engage in their mental health care by providing accessible tools and evidence-based techniques to address common mental health concerns. Referral to these interventions allows users to access support at their own pace and convenience. They can learn self-management strategies, practice therapeutic exercises, and track their progress. These interventions often incorporate elements of cognitive-behavioural therapy (CBT) or other evidence-based approaches. Referring individuals to low-intensity, self-guided digitally supported interventions offer the advantages of flexibility, cost-effectiveness, and scalability. One of the largest providers of this type of service in the UK is Silvercloud.
Virtual Reality
Virtual Reality (VR) technology can be used to create immersive therapeutic environments, which can be tailored to individual patients’ needs. For instance, VR can simulate real-life situations to treat conditions like PTSD or phobias in a controlled environment, allowing patients to confront and manage their fears safely. It can also create calming and relaxing environments for mindfulness or relaxation therapy. Wearable technology, on the other hand, can play a pivotal role in real-time health monitoring. Devices like smartwatches or fitness bands can track physiological data such as heart rate, stress levels, sleep patterns and activity levels. This data can offer invaluable insights into a patient’s daily functioning and the impact of certain triggers or stressors on their mental health. It may enable therapists to tailor treatment plans based on real-world data and can provide an early warning system for potential mental health crises. Oxford VR and PsytechVR are examples of companies currently using VR for therapeutic purposes.
Reflective learning exercise
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